A Traditional Cafe and Tearoom
Where you can relax,
have your cake, and eat it
A Traditional Cafe and Tearoom
Where you can relax,
have your cake, and eat it
Welcome to Granny's Kitchen
Welcome to Granny's Kitchen
We want to give you a big warm welcome to Granny's Kitchen in Lampeter. We invite you to come and
enjoy the surroundings and excellent service in which we take great pride. Very tasty food and beverages,
both hot and cold. Granny's Kitchen also provides disabled toilets, baby changing facilities and FREE WiFi.
Please remember, we cook food fresh as it is ordered so make sure you allow enough time.
Granny's Kitchen is also available for small functions.
You may want to book your office/works Lunch with us.
Granny's Kitchen has her Standard Menu, Vegetarian Menu, Gluten-Free and Vegan Menu
IF YOU DON'T HAVE THE TIME TO SIT AND RELAX
Telephone Granny's with your TAKE AWAY and beverage order.
Granny's are open on Sunday.
If you still want a hearty Sunday meal there is still lovely home-cooked fayre including,
Ham Egg and Chips, Lamb Cawl plus all of the many other options on our menu.
Don't forget to have a look at Granny's Specials board
Opening Hours:
Mon to Fri: 08.30 until 16.30. Saturday 09.00 unit 16.00
Sunday 09.00 until 15.30
.
We are open all day on Wednesdays
Because of high demand, our normal menu is available on
Sunday as so many of our customers want a Granny's
Breakfast to start the day and end the day
Granny's is a friendly, relaxing and atmospheric place to meet with friends and family. We welcome
those of you who want to bring in their little furry ones for a treat.
Granny and Grandad have nearly 120 years jointly (of course) of looking after "Man's Best Friend" and
they will always be welcome here. But please remember, they need to be well behaved or Granny might
not give them a treat so, be warned
Why not treat your dog to a special doggy ice cream?
The weather is improving, thank goodness, the sun is poking its head over the clouds and warmer
temperatures are coming. Granny's ice cream Sundaes are selling more regularly and what a gorgeous
treat they are. Try one after you have had a meal. Take a look at the menu for the choices of Sundae
flavours. Don't forget your doggie ice cream too. Man's best friend likes a treat now and then.
We at Granny's are so sorry that we have to increase our prices. We have absorbed as much as we can but
now, like all businesses we have to pass some costs on. The overheads have increased beyond belief with
stock, utilities, insurance etc all going north. Obviously, the cost of running lorries means that all suppliers
have had to increase their prices. As an example, our Gas and Electricity has increased by over £1000 per
month. Wow. We hope you understand and will still pop in to have your snacks and meals.
Review of Reviews.
It is very easy to use anonymity to write poor reviews about a business. We at Granny's look at all of our
reviews to gauge how we are performing. If there is a bad review (which thank goodness) is rare. we ask
the writer to let us know the exact details of the problem and what we could do to improve.
We know that on some occasions a review has been written by a competitor. There is nothing we can do
about this and we will not respond by doing the same stupid act. Reviews can influence business in
positive and negative ways. Negative reviews can have a detrimental effect which could in fact put a great
strain on a business's financial status. Reviews are a way of communicating with others informing them of
their particular experience of that business. It is very strange when you get for example 10 five star ratings
followed by a one star. We know that some people complain in an attempt to get money back or a free
meal on their next visit.
We have recently received a review stating that we do not serve freshly cooked food.
This is defamation as it is completely untrue. We have been accused of giving someone cold sausages.
These were sausages given to a customer's dog. Granny will often cook an extra sausage so that a dog can
be given a treat when it comes in with a customer. We have been given a one-star by someone who could
not get a meal because the kitchen was closed for the evening. We have been given a poor rating because
we were closed during the pandemic. If a genuine complaint is received it is of interest to us. It helps us to
improve and ensure the same issue is not repeated.
We have received reviews stating that we have very rude staff. This is nonsense. We have an extremely
friendly and hard-working team here at Granny's and poor reviews about them have a real effect on their
confidence. Our staff remain very positive and do, on occasions, receive abuse from some people who
would never again be welcome. "Challenging" customers are experienced daily by our team at Granny's
Kitchen and they still remain cheerful.
If people behave in this way, there is nothing we can do. To make poor reviews about a competitor does
not happen often and we just let them get on with it as it is pathetic. Give reviews to assist others to make
a decision about where they may like to visit. If you are dissatisfied with something, please speak to the
staff at the time so that genuine complaints can be looked into. That surely is beneficial to all.
There are more important things to do than write false reviews?
Granny's Kitchen will always need to make improvements and we look positively at genuine concerns and
put it right.
Granny is not always right and neither is the customer.
Sorry for the rant but we are expressing concerns that every business is experiencing. It is far too easy
these days to make damaging remarks when the person making those remarks remain anonymous
.
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Meet Granny's team.
We have, of course, Granny, Owen, Michelle, Becky, Naomi. Sarah, Jan, Tammy, Lilian and Mariah.
We all wish you a happy and enjoyable visit to Granny's Kitchen in Lampeter
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"Lovely service with a smile and great coffee"
Chrissie Ross
Chrissie Ross
Director of High Fives, Apple
"Popped in for lunch here today, very friendly staff and a good selection on the menu! Would definitely recommend"
Charlie Best
Charlie Best
Head of Potatoes, The Internet
"Great breakfast and coffee lovely friendly staff great cafe .."
Dai Jones
Dai Jones
Chief Ranch Dressing Advisor